General conditions of Sale

General conditions of Sale

  1. General provisions

      The user navigating in this area accesses Road To Canada ( Navigation and acceptance of the Data Protection Policies and Policies

      These general conditions of sale have been applied to the Road To Canada website, in compliance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree of Legislative Decree 21/14 and Legislative Decree no. 70/03) by:

      Roberto Zambon

      place of birth: Padua

      date of birth: 13/04/1985


      Via Rio Fabbiani 10 - CAP 40065 - Pianoro

      Fiscal Code: ZMBRRT85D13G224K - VAT number: 4613790288

      The answers are the following General Conditions of Sale which are unpublished and unequivocally accepted at the time of purchase.

      Conditions for selling and printing a copy of the purchase form and terms of sale. General Conditions of Sale Terms and Conditions. Road To Canada reserves the right to modify unilaterally and without notice.

      It is possible to use the site and then access different products from it and purchase:


  2. Object

      These general conditions of sale govern the offer, forwarding and acceptance of purchase orders of products on Road To Canada and do not regulate, however, the provision of services or the sale of products by parties other than the seller who are present on the same site through links, banners or other hypertext links.

      Before sending orders and purchasing products and services from different subjects, we suggest checking their terms of sale.
  3. Conclusion of the contract

      To conclude the purchase contract, it will be necessary to fill in the form: ecwid in electronic format and transmit it following the relative instructions.

      It contains the sales rules, the product images and the price, the means of payment that can be used, the methods of delivery of the products purchased and the relative costs of shipping and delivery, a reference to the conditions for the exercise of the right of withdrawal; methods and times for returning the purchased products.

      Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the information on the right of withdrawal and the processing of personal data.

      The contract is concluded when the seller receives ecwid, subject to verification of the correctness of the data contained therein.

      The buyer will be obliged to pay the price at which the procedure for forwarding the order on the line will be completed. It will then be written on the button: Buy at the end of the wizard.

      Once the contract is concluded, the seller takes care of the order for his escape.
  4. Registered users

      When completing the registration procedures, the user is obliged to follow the instructions on the site and to provide their personal data in a correct and truthful manner.

      The answer will in any case exempt Road To Canada from any responsibility for the data provided by the user. The user undertakes to promptly inform Road To Canada of any variation of their data at any time communicated.

      When the user then communicates the data, it is neither included nor in the case in which the relative shortcomings are in progress.

      On the occasion of the user's first request to activate a profile, Road to Canada will assign the same username and password. This is an effective way to identify the winning user.

      The user undertakes to maintain the secrecy of his access data and custody with due care and diligence and not to temporarily transfer them to third parties.
  5. Availability of products

      The availability of the products refers to the actual availability at the moment the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before order confirmation.

      Even after sending the order confirmation e-mail, there may be cases of partial or total unavailability of the goods. In this case, the order will be corrected automatically with the elimination of the unavailable product and the buyer will be immediately informed via e-mail.

      If the buyer requests the cancellation of the order, terminating the contract, Road To Canada will refund the amount paid within 14 days from the time when Road To Canada was aware of the decision of the buyer to terminate the contract.
  6. Products offered

    Road To Canada markets:

    Documentary in digital or DVD format

    The offer is detailed at

  7. Methods of payment and prices

      The price of the products will be the one indicated from time to time on the site, except where there is an obvious error.

      In the event of an error, Road To Canada will inform the buyer as soon as possible, allowing the order to be confirmed at the correct amount or cancellation. In any case, Road To Canada will not have the obligation to supply what was sold at the lower price wrongly indicated.

      Site prices include VAT, do not include shipping costs. Prices may change at any time. The changes do not concern orders for which order confirmation has already been sent.

      Once selected products they will be added to the cart. it will be sufficient to follow the instructions for the purchase, inserting or verifying the information requested in each step of the process. The order details can be changed before payment.

      Payment can be made by:
      Paypal, Credit Card.

      The accepted credit cards will be the following:
      Visa, Mastercard, Maestro
  8. Delivery

  9. Road To Canada carries out shipments in the following geographical areas: Italy, Europe and the Mediterranean Basin.

    Road To Canada does not ship to companies that provide domiciliation services. The delivery takes place as per ecwid by the date indicated in the same, if no delivery date is specified, within the estimated deadline at the time of selection of the delivery method and, in any case, within the maximum term of 15 days from the date of confirmation.

    If it is not possible to make the delivery, the order will be sent to the deposit. In this case, a notice will specify where the order is located and how to arrange a new delivery.

    If you are not able to be present at the place of delivery at the agreed time, we ask you to contact us again to arrange a new delivery date.

    If the delivery can not take place due to causes not attributable to us after 10 days from the date on which the order is available for delivery, we will assume that we intend to terminate the contract.

    As a result of the termination the amounts will be returned, including delivery costs with the exclusion of any additional costs arising from the choice of a method of delivery different from the ordinary method offered without unjustified delay and, in any case, within 30 days from the date of termination of the contract. The transport resulting from the termination of the contract could have additional costs that will be borne by the buyer.

    Shipping costs are the buyer's responsibility and are explicitly highlighted at the time the order is placed.
  10. Passage of risk

      The risks related to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all the amounts due in relation to them has been received, including shipping costs, or at the time of delivery, if this happens at a later time.
  11. Warranty and commercial compliance

    The seller is responsible for any defect in the products offered on the site, including the non-compliance of the items with the products ordered, in accordance with the provisions of Italian law.

    If the purchaser has signed the contract as a consumer, that is, any natural person acting on the site for purposes unrelated to any business or professional activity carried out, this warranty is valid on condition that the defect occurs within 24 months from the date of delivery of products; that the purchaser presents a formal complaint regarding defects within a maximum of 2 months from the date on which the defect was acknowledged by the latter; that the online return form is completed correctly.

    In case of non-compliance, the buyer who has signed the contract as a consumer will have the right to obtain the restoration of the conformity of the products without expenses, by repair or replacement, or to obtain an appropriate price reduction or the resolution of the contract with respect to the disputed assets and the consequent return of the price.

    All return costs for defective products will be borne by the seller.

  12. Withdrawal

      In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products.

      In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day term begins on the date of receipt of the last product. The buyer who intends to exercise the right of withdrawal must communicate it to Road To Canada through an explicit declaration, which can be sent by registered mail to / r or by accessing the section: on the Road To Canada website with the creation of a practice.

      The purchaser must exercise the right of withdrawal also by sending any explicit declaration containing the decision to withdraw from the contract or alternatively transmit the standard withdrawal form, as per Annex I, Part B, Legislative Decree 21/2014, which is not mandatory. The goods must be returned to:

      Via Rio Fabbiani 10, CAP 40065 Pianoro

      The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of products subject to withdrawal within a maximum period of 15 days, including any shipping costs.

      As foreseen by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the reimbursement until receipt of the goods or until the demonstration by the buyer of having returned the goods.

      The site will reimburse using the same payment method chosen by the buyer at the time of purchase. In the case of payment made by bank transfer, and if the purchaser intends to exercise his right of withdrawal, he will have to provide the bank details: IBAN, SWIFT and BIC needed to make the repayment.
  13. Data processing

      The data of the buyer are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the section containing the information pursuant to art. 13 D.lgs. June 30, 2003 (Privacy Policy).
  14. Safeguard clause

      In the event that one of the clauses of these General Conditions of Sale were null for any reason, this will not affect in any case the validity and compliance with the other provisions contained in these General Conditions of Sale.
  15. Contact

      Any request for information can be sent by e-mail to the following address or by telephone at the following address +393474527195.
  16. Applicable law and jurisdiction

      These General Conditions of Sale are governed by Italian law and interpreted according to it, without prejudice to any other prevailing mandatory rule of the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law and any disputes concerning and / or consequent to them must be resolved exclusively by the Italian jurisdiction. In particular, if the buyer is a consumer, any disputes must be resolved by the court of the place of residence or residence of the same according to the applicable law.
  17. These conditions were drafted on 12/12/2017